A few months ago I had the pleasure of interviewing Ingrid Riley – a Social Media Strategist – on the topic of how HR Practitioners can make the most of the free professional network – Linkedin. You can hear the radio show here - Linkedin as an HR Practitioner with Ingrid Riley.
I wrote an article for the Jamaica Gleaner that describes the issue of lateness and what we can do about it once and for all.
Tonight I just aired one of our most interesting show on CaribHR.Radio. The guest was Diana mcIntyre-Pike, an expert on community tourism, a topic that is important to most Caribbean countries.
Back in 2002 I attended the American Society of Training and Development’s International Conference and Exposition (ASTD ICE) in New Orleans. It was an eye-opening event in many ways, and I vowed to return some day: not merely to walk the floor as an attendee, but to make an actual presentation.
It didn’t happen right away!
It took a few years to develop a unique message around my area of interest – time management. It took another few years to have my first proposal accepted, after numerous rejections.
The trip to the ASTD Conference in May of 2013 came right after attending the HRMATT Conference in Port of Spain. I spent only a day at home in Kingston before flying out once again to Miami and then Dallas. I met one Jamaican who flew up from home – ROwanne – and a single Trini. We appeared to be the only ones straight from the Caribbean in attendance.
What did I learn from attending, and from speaking?
1. There are some big trends underway in mobile learning
The power of providing training in small chunks that are convenient for the learner was evident - there was
a lot of focus on mobile devices as learning platforms. Many of the speakers and the companies at the Expo focused on this opportunity which made sense due to the number of high-powered devices people were using, especially during presentations.
2. There were lots of LMS’ on sale
One thing that hadn’t changed: there were still a lot of companies selling Learning Management Systems (LMS). These high-powered software platforms come at awesome prices, and promise 24-7 tracking and programming for training and development managers. Unfortunately, there isn’t a single Caribbean-based company that uses an LMS that I know of.
There are less expensive alternatives available, from what I can see.
3. e-Learning is assumed
While Caribbean companies struggle with the concept of e-Learning, and most regional training professionals haven’t taken their first e-learning programme, at ASTD there was simply no question about its essential role. Instead, the questions have evolved: what platform should we use, how should it be designed, who should do the design. I was happy to see that the platforms I use for e-Learning were well-represented, and I got a few new ideas, but nothing earth-shattering in terms of new technology has emerged. Not yet.
4. Too much to see and do!
With 9000 people attending and 24 parallel tracks in any timeslot, plus hundreds of exhibitors… it was a lot to take in. Too much to even attempt to see and do everything! I had to take the advice, often given by the experienced, that slowing down and pacing are important survival skills.
I met a number of people from countries all over the world and it felt wonderful to be a member of such a great, global community. Thanks goodness for the Internet, I kept thinking. I actually felt closer to the newest trends in the industry than I did when I attended in 2002, even though I now live in the Caribbean. That’s only because the Internet has levelled the playing field and it’s not necessary to attend a physical event in order to stay entirely abreast of the latest developments. Plus, our proximity to the US and lack of a language barrier all work in our favour.
1. The shock of seeing an audience
After attending a few poorly attended sessions before my own presentation, I was surprised to see 150-180 people seated at 2:15pm on Monday, willing to hear what I had to say. I credit that to the luck of the draw in part, as my topic was numbered M200 – which placed it at the very top of the agenda of the 24 sessions scheduled for the hour. Also, there were very few sessions that addressed anything related to my topics – behaviour change and time management. “How to Stop Failing at Behavior Change Training – The Case of Time Management.”
As a trainer, I found the group of attendees to be quite responsive. When I canvassed the room during my talk, some 90% of the audience were trainers, and only a handful were Training and Development Managers. As a result, they were tightly clued in to what I was saying, and easy to engage. I felt as if they wanted me to succeed – always a good thing! There were a few nodding off – those I always notice, and I tried the old trick of walking close enough for them to wake up. It worked well enough…
3. Heads Down in Devices
If you are a trainer you probably know what it’s like to see increasing numbers of distracted learners in the past few years. Well, if the ASTD conference is any indication, you can expect that to increase. I’d guess that 95% of the audience had a mobile device, and that 75% of them used it at least once. I got “lucky,” however. Wi-Fi wasn’t working… which led to some complaints in the feedback on the session. If you are a Twitter user, you might like to know that I took a tip from another session and set up a backchannel – #m200 – which I pre-loaded with tweets set for the time of my presentation. Due to the lack of Wi-Fi it was used only by the hardy users who stuck with it.
4. The Freebie Worked
At the end, I gave away a free signed book and was a bit surprised at the rush to drop cards in my box. It was proof – people love games of chance and competitions. I only regret not having more after-speech learning opportunities set up with mobile access.
5. Stuff I Wish Had Gone Differently
I could have offered (and can still offer) SO much more after-class mobile resources, now that I have learned its importance. Today, in fact, I set up the first after-class mobile app for my NewHabits time management training. It should be up and running for my next class in July.
In the two days I was there I only sold 2 books. I learned why after touring the book store, which was stocked with books on how to do specific types of training. My book ended up in the general business section, and I had to ship them back home just as people were starting to do their shopping on the last day. Oops!
ASDT 2014 will be in Washington DC and I simply can’t wait for next year. This trip and all that it included was a high point, and I am eager to repeat the experience as a presenter. I can’t recommend it all highly enough. Let me know if you are planning to go!
P.S. To view some of the resources I developed to prepare for the conference (including the presentation), see http://2time-sys.com/astd and to see the page from the conference agenda with the description of my session, see http://2time-sys.com/astdsession.
There are several companies across the region that are developing reputations as places that manufacture stress in the lives of their employees. This article that I wrote for the Jamaica Gleaner highlights the problem and starts to get at some of the solutions.
As I mentioned in a prior post, I gave two speeches at the HRMATT Conference. Here are the links to the slides and the adios from both speeches. You can almost believe that you are there if you focus on the slides and listen to each speech!
I also dedicated a past episode of CaribHR.Radio to the conference with interviews of 6 different presenters. You can access the radio show here – HRMATT Conference Recap.
The conference was a wonderful affair and I’m only sorry that I’ll have to wait for an entire two years before it’s held again. Join my in nudging the executives into making it an annual event!
Next week is a big event in the calendar of the Human Resource Management Association of Trinidad and Tobago. After an absence of a few years, their annual conference will be held in Port of Spain from May 13-14.
I have the honor of speaking twice at the event which will be headlined by David Ulrich, of HR Scorecard fame.
Over and over again, I meet HR practitioners across the region who have never heard of any part of CaribHRForum, and it’s such a pity because oftentimes they would have benefited from being a part of the community.
So, we’re going to change our strategy for a few months and actually reach out, rather than sit back and wait.
The way to join is, as you may know, simple and free. Just hit the Join tab at the top of the page!