No such thing as ‘basic’ time management

By Francis

“Basic” Time Management Training? No such thing!

As a manager, you may advise a subordinate: “You need a basic time management program.” While this advice is probably well-intended, it turns out to be flawed. Today, a more nuanced picture has emerged.

Your intent might be pure. Many employees who once appeared to be capable and reliable have fallen into rough times. Even though they remain motivated, they look harried, are behind in their email and keep missing …read more

Source:: No such thing as ‘basic’ time management

How Leaders Can Train Employees to Enjoy Their Jobs

By Francis

How Leaders Can Train Employees to Enjoy Their Jobs

What intervention would make a difference with employees who aren’t motivated? One novel approach is to teach them how to fall in love with their work.

The recent U.S. television series “Dirty Jobs” fascinated millions. Each week, it highlighted a group of employees who specialize in filthy or dangerous jobs. For example, an episode featured Mexican workers who scuba dive into the capital’s underground sewers, just to keep …read more

Source:: How Leaders Can Train Employees to Enjoy Their Jobs

Toxic Culture Resistance

By Francis

Leading in a toxic culture? Transform it by absorbing, not resisting

How do you escape a corporate culture you hate to work in each day? Should it be attacked head-on, or is another more subtle approach needed?

Perhaps you know the feeling of being trapped in a toxic work environment. The stress you experience each weekday is real. It can’t be escaped by positive thinking, thoughts, and prayers or any of the other techniques that work on …read more

Source:: Toxic Culture Resistance

Toxic Workplace Resistance

By Francis

Leading in a toxic culture? Transform it by absorbing, not resisting

How do you escape a corporate culture you hate to work in each day? Should it be attacked head-on, or is another more subtle approach needed?

Perhaps you know the feeling of being trapped in a toxic work environment. The stress you experience each weekday is real. It can’t be escaped by positive thinking, thoughts, and prayers or any of the other techniques that work on …read more

Source:: Toxic Workplace Resistance

Boosting your temporal IQ

By Francis

We may laugh along with our leaders about our personal productivity and constant overwhelm, but those who have worked in developed countries know that top organisations take time seriously.

It’s no coincidence. Corporate success relies on individuals who execute brilliantly, never run late, and don’t forget to do their tasks.

But here in Jamaica, we are perplexed. We want the crime-free growth opportunities that occur in a strong economy built on high-performing companies. Yet, when pressured, we …read more

Source:: Boosting your temporal IQ

How to Escape the Zeigarnik Effect

By Francis

Have you ever found yourself unable to fall asleep during a trying time at work? Or distracted in the middle of a conversation or meeting by thoughts about other stuff you still need to do?

If so, you may be a victim of the Zeigarnik Effect. Its exotic name comes from the Russian researcher who discovered it in the 1920’s while observing the behavior of waiters in a restaurant. Their ability to recall pending orders, but …read more

Source:: How to Escape the Zeigarnik Effect

Is your company gaslighting its customers to accept poor service?

By Francis

There are companies in which staff members are rightly embarrassed by the poor service offered to the public. But there are also badly-run organizations who operate without any sense of remorse: no apology ever offered, no-one willing to be responsible. Consider them to be gaslighting their customers.

The term isn’t normally applied to corporations, but to individuals. Perpetrators are often narcissists, abusers, dictators and religious leaders who say things which cause people to question their sanity. …read more

Source:: Is your company gaslighting its customers to accept poor service?

Are you restoring lost motivation to your company’s culture?

By Francis

Bob Marley famously jammed: “No bullet can stop us now, we’ll neither beg nor we won’t bow…” His aspiration called for bold and brave actions, in keeping with the highest standards. However, most corporate executives don’t believe their employees are Marleys, William-Gordons or Bogles.

Instead, they complain: “Is pure Bredda Anansi we have!”

As a result, these leaders scoff at Bob’s next line: “…Neither can be bought nor sold.” Long ago, they gave …read more

Source:: Are you restoring lost motivation to your company’s culture?

How Boards Innocently Get Themselves into Trouble

By Francis

Members of company boards are accountable for solving a dilemma: how should they intervene when problems inside the organization crop up? Do they always give managers the benefit of their advice? Should they become coaches, perhaps even taking up operational roles to help implement solutions? My surprising suggestion: resist the temptation to aid, abet and enable weak individual performance.

Many board members unconsciously cling to the notion that their job should be an easy one. …read more

Source:: How Boards Innocently Get Themselves into Trouble

Choosing Your Next Task Management App

By Francis

At some point in the future, you’ll face the challenge of upgrading your task management system. Check out this guide I put together: it’s meant to be complete, ultimate and should stand the test of time! Click here or on the graphic below.

…read more

Source:: Choosing Your Next Task Management App