By Francis There’s a certain false comfort which comes from believing that your organization’s profitability will always occur in the same way, year after year. That is, until the magic stops. When a disruption takes place, you must face the facts: your products are stale, your people disengaged and your loyal customers are doing business...
Survey
If you are an HR Professional in the Caribbean, you just might be in time to complete an important survey… Francis writes: I meet Human Resource Professionals across the region all the time and one their complaints is that they feel alone. They may be a member of a professional body, but the key is to have...
Key Strategic Skills Managers Must Master to Become Executives
By Francis Why do managers sometimes flounder when they become executives? One reason: their new role requires them to create a corporate strategy. It’s a task for which they have never been trained. I have often told the tale of the just-promoted manager who, everyone soon discovers, was elevated based only on his technical skills....