By Francis Why managerial restraint is so important in protecting employee productivity When should managers restrain themselves from taking advantage of employee fears? Since the days of slavery, those in power have faced the temptation to use workers’ anxiety as a way to get work done. These recessionary times are no exception, but today this...

By Francis Why developing personal habits is more important than intelligence or force Why is there such a gap between average and high performing employees? While there’s no simple solution, recent research suggests that your company may be looking in some of the wrong places for answers. The difference between the best and worst companies...

By Francis Why do managers fail to get people moving in the right direction? More often than not they blame their staff, even as they lack the drive to push themselves to communicate outside their chosen comfort zone. The answer to being a better motivator? Know your limits and exceed them. If you supervise the...