Does the Strengths, Weaknesses, Opportunities and Threats (SWOT) technique deserve it‘s accepted place in your next strategic planning retreat? Maybe not. There are more precise ways to understand the current state of the business that take less time and use more facts. My recommendation: If you are leading your organization‘s next planning exercise, lift things...
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How to Use Defects to Dramatically Improve Performance
Why does your company appear to repeat simple mistakes so often? If you are a manager, it’s exhausting to chase one error after another, doing little more than fighting fires. There may be a better approach – use the principles of “defect management” borrowed from Total Quality Management. In the late 1980’s the world came...
8 Skills Employees Need to Have that Require Zero Talent
April 24, 2019 The Caribbean employee is often left in the dark, unable to develop the basic skills needed to be effective. In this article, I try to address the issue by pointing out foundation skills that only require effort and focus to develop. To listen to this podcast, visit Source