“Tourist” Service

In a few articles I have written, I have talked about the 3 kinds of experience that customers have access to here in the Caribbean: Tourist Service, Friend Service and “Res a Dem Service.” This video is funny — and it has a serious message at the same time about the Caribbean tourism product and...

A New Public Sector Regional HR Conference

Apparently, there is a new HR conference that is coming back to the Caribbean. Last year’s version was held in Barbados. The following email was sent to the members of the CaribHRForum discussion list by a presenter at last year’s conference — Dr. Kwame Charles. 2008 Caribbean Region Public Sector HR Conference June 24-26, 2008...

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