Why employees need the power to say no

By Francis This week, I created a video summary of the column. Should an employee be granted the right to turn down a manager’s request to focus on a given task, thereby dropping everything else? And is it better to have a reporting relationship based on obedience or its opposite: independent choice? While there are...

Connecting Strategy, Performance, and Daily Activity

By Francis How do you ensure employees are balancing their time between routine activities and long-term, strategic projects? Managers and their HR Partners have been tackling this problem for decades but continue to fail to separate the two different energies essential to sustain high performance. Here’s why. Robert Pirsig’s “Zen and the Art of Motorcycle...

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