“Sorry to be late, the traffic was crazy!” This was the employee’s greeting as she hustled through the door ten minutes late, sweating and complaining about the bad drivers, breakfast in one hand and Blackberry in the other. This will be a familiar scenario at workplaces throughout the Caribbean as the school term has re-opened....
Front Line Managers as People Managers
According to a CIPD report in 2003, one of the keys to managing performance through people is triggering discretionary behaviour in employees so that employees go the “extra mile” for the organisation. People are more likely to engage in positive discretionary behaviour when they feel motivated, are satisfied with their jobs and are committed to...
HR and Hurricane Preparedness
For many of us in the Caribbean, we dread the months of June through November that represent hurricane season. We watch the tropical activity with bated breath, feeling guiltily relieved when the storm does not pass our way. Unfortunately, it usually means it will directly impact one of our island neighbours. While some seasons are...