By Francis “Basic” Time Management Training? No such thing! As a manager, you may advise a subordinate: “You need a basic time management program.” While this advice is probably well-intended, it turns out to be flawed. Today, a more nuanced picture has emerged. Your intent might be pure. Many employees who once appeared to be...

By Francis How Leaders Can Train Employees to Enjoy Their Jobs What intervention would make a difference with employees who aren’t motivated? One novel approach is to teach them how to fall in love with their work. The recent U.S. television series “Dirty Jobs” fascinated millions. Each week, it highlighted a group of employees who...

By Francis Leading in a toxic culture? Transform it by absorbing, not resisting How do you escape a corporate culture you hate to work in each day? Should it be attacked head-on, or is another more subtle approach needed? Perhaps you know the feeling of being trapped in a toxic work environment. The stress you...