By Francis Why do disruptions drive companies out of business? While it’s easy to blame “innovative technology” or “tough competitors”, most firms hurt themselves by not following early warning signs which challenge core assumptions. Jamaican firms are particularly vulnerable. Why? As mentioned in prior articles, our companies are overly leader-centric. While this is sometimes a...
Author: Francis Wade
On Making Workers Matter
By Francis In my line of work, I meet lots of employees who aren’t sure they matter. Logically, they say they should be valuable due to their role, background, responsibilities, pay, etc. Yet, in terms of their emotional experience, they draw a disturbing blank. It’s no surprise. For the most part, our society reserves overt...
Why IT Needs to Produce Chief Transformation Officers
By Francis Why is the average Jamaican company stuck in a rut, 5-20 years behind the best global firms? It’s partly because their IT professionals are locked into junior levels in their companies, unable (and incapable) of adding the value needed at the Executive Level. Product development. Employee engagement. Customer service. Business process improvement. New...